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FAQ: Frequently Asked Questions

Sep 13,2022


FAQ: Frequently Asked Questions

Q1:Are you a factory?

Yes, we are a factory experienced in baby appliance with rich R&D and OEM experience.

 

Q2: What is your main product line is made?

We manufacture baby appliance, such as bottle warmer, bottle sterilizer,electric steamer,electric kettle, humidifier,baby food processor etc.

 

Q3: Where is your factory located? How can I visit there?

Our factory is located in Shunde,Foshan, Guangdong, you can fly to Guangzhou Baiyun air port, it is only 1 hour by car.

 

Q4:How about the MOQ?

For OEM order, the MOQ is about 1000 pcs, for special items, the MOQ will be higher, please contact us for the detail requirements and all messages will be replied soon.

 

Q5:How can I get samples to check the quality?

We are glad to offer you samples for test, leave us message of the item you want and your address, samples will be provided in 10 days, and we will select the best way to deliver them.

 

Q6:What kind of payment methods do you accept?

30% deposit in advance, balance before shipment or pay against bill of lading.

 

Q7:What warranty do you have?

  1. All products are inspected before shipment.
  2. Our engineer will provide you with the best solution for any quality problems so the issue can be handled in very soon time.

 

Q8:What is your shipping way?

We will help you to choose the best shipping way according to your details requirements. By sea, by air or by express, etc.

 

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